Who we are

Our website address is: https://wcyo.org.za/

Privacy Policy

Thank you for taking the time to review our Privacy Policy.
  1. Introduction
    1. At times, West Coast Youth Orchestra will collect certain personal information about customers and visitors to our store. Such information will include non-identifiable personal information. Identifiable personal information will be collected when you buy one of our products, or use our website for a transaction service. 
    2. The purpose of this privacy policy is to explain to customers what types of information we will collect and how that information is used. In most cases, we collect this information to ensure network integrity and that we continue to provide you with the most relevant content and best possible service that suits your needs. In some cases, we are required by law to collect personal information about customers. Except where the law requires otherwise, we undertake to protect the confidentiality of such data.
  2. Confidentiality
    1. West Coast Youth Orchestra respects customer privacy and the privacy of those accessing our website. We undertake to protect the confidentiality of our customers and users including all personal information supplied in the course of buying any of our products. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
  3. Collection of Personal Data
    1. West Coast Youth Orchestra collects personal data about our customers when you book a WCYO orchestra, ensemble or band for your event.
  4. Use of Personal Data
    1. West Coast Youth Orchestra may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback. However, West Coast Youth Orchestra will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact us to ensure that you do not receive such promotional information.
    2. Any information West Coast Youth Orchestra collects from you through correspondence with us, will only be used to address the matters within that correspondence.
  5. Reservation of Rights
    1. West Coast Youth Orchestra reserve the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.
    2. West Coast Youth Orchestra further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.
    3. West Coast Youth Orchestra reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so.
    4. West Coast Youth Orchestra reserves the right to make changes to this privacy policy or update it. Where a major change is made, customers will be informed by e-mail notification or through a notice on our website. Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.